Frequently Asked Questions

ProdSift analyzes publicly available product data from Shopify and WooCommerce stores. We extract product information including titles, descriptions, prices, images, variants, and more. All data extracted is publicly visible information that anyone can see by browsing the store. The extraction process is automated and takes just a few minutes.

ProdSift currently supports extracting products from Shopify and WooCommerce stores. We can detect the platform automatically and extract complete product catalogs including all variants, images, pricing, and metadata. Support for additional platforms like Magento, BigCommerce, and others is coming soon.

There's no limit to the number of products you can extract. ProdSift can handle stores with thousands of products. Small stores (under 100 products) extract in 1-2 minutes, medium stores (100-1000 products) take 3-5 minutes, and large stores (1000+ products) may take 5-10 minutes depending on the store's size.

Yes, extracting publicly available product information for competitive analysis and market research is legal. ProdSift only extracts data that's publicly visible to anyone visiting the store. We don't access password-protected areas, customer data, or proprietary systems. The extracted data should be used ethically for research, analysis, and competitive intelligence purposes.

The CSV export includes comprehensive product data: product names, descriptions (short and full), prices (regular and sale), SKUs, product URLs, image URLs, product variants (size, color, etc.), categories and tags, stock status, and metadata. The CSV format is compatible with both Shopify and WooCommerce for easy importing.

Yes. ProdSift offers a free plan that allows you to extract products from up to 3 stores per day and export up to 5 products. An account is required for product extraction. Other tools like calculators and store checks are completely free to use without an account.

Yes. An account is required to extract products from Shopify or WooCommerce stores. However, many of ProdSift's tools can be used for free without creating an account.

Free users can extract products from up to 3 stores per day and export a maximum of 5 products. Pro users have unlimited store extractions and unlimited product exports with no daily limits.

The Pro plan includes unlimited product extraction, unlimited exports, faster processing, priority support, and full access to all extraction features. The Pro plan costs $25.99 per month.

ProdSift exports data in standard Shopify, WooCommerce CSV formats and standard Excel formats that can be used for analysis. You can choose which format you need when downloading. The CSV includes all required columns for importing directly into your store without manual formatting. All data is UTF-8 encoded to preserve special characters.

Yes! The CSV files are formatted for direct import into Shopify or WooCommerce. For Shopify: Go to Products → Import. For WooCommerce: Go to Products → Import. Our CSV files include all required fields and proper formatting. Check our import guides for detailed instructions.

The CSV includes direct image URLs for all product images. When you import the CSV into Shopify or WooCommerce, the platform automatically downloads images from these URLs and adds them to your store. Make sure the original store's images are publicly accessible during import.

Yes. ProdSift lets you control what goes into your CSV export. You can select specific products or categories, filter what gets exported, and download only the data that matters to you.

Yes. ProdSift is commonly used for store migrations. You can extract your product catalog from Shopify or WooCommerce and import the CSV into another platform. Our guides show you how to prepare and import the data step-by-step for a smooth migration.

Yes. ProdSift preserves product variants such as sizes, colors, and materials in the export. Variant-specific details like SKUs, prices, and options are included in the CSV in a format supported by most e-commerce platforms.

Product URLs typically change when switching platforms because each platform uses different URL structures. ProdSift preserves product handles and identifiers to help you set up 301 redirects and maintain SEO value after migration.

Yes. Product categories, tags, and collection data are included in the CSV export. While most platforms can import these fields automatically, complex collection rules may need to be recreated manually after import.

ProdSift provides several free tools, a Store Platform Checker (detect Shopify or WooCommerce and estimate product count), and a Competitor Store Analyzer for analyzing extracted CSV data. Many of these tools are free to use without an account, and more tools are actively being developed.

Enter a store URL and ProdSift analyzes publicly available signals to determine whether the store runs on Shopify or WooCommerce. We also provide an estimated product count to help with competitor research and migration planning.

Upload a ProdSift CSV export to get insights such as pricing ranges, average and median prices, category distribution, product counts, and high-level pricing strategy indicators. This helps you better understand competitor positioning and market opportunities.

Extraction time depends on the store size, product count, and server response time. Larger stores with hundreds or thousands of products naturally take longer to process. If an extraction appears stuck, check your internet connection, confirm the store URL is correct and publicly accessible, and try restarting the extraction.

Extraction issues can occur if the store URL is incorrect, the store is private or under maintenance, or there are temporary network or server limitations. If a failure occurs, try again after a few minutes and make sure the store is publicly accessible. If the problem continues, contact support for assistance.

You can contact our support team via email at support@prodsift.com or through the help resources available on our website. Pro users receive priority support with faster response times.

Yes. ProdSift is fully responsive and works on mobile devices. For large extractions and CSV downloads, we recommend using a desktop or laptop for the best experience. Free tools and calculators work smoothly on mobile.

Yes. We take security seriously. All connections use HTTPS encryption, we do not sell or share your data with third parties, and our calculators run entirely client-side so your data never leaves your device.

No. ProdSift does not store extracted product data. All extractions are processed in real time and CSV files are generated on the fly for you to download. Once the download is complete, the data is not saved on our servers.

ProdSift extracts only publicly available product information, similar to how a regular visitor views a store. We do not access private systems or admin panels. In most cases, store owners cannot identify individual users who perform extractions.